Returns & Refunds Policy
At Hunter & Gather, we want you to be completely satisfied with your real food pantry staples. If your order arrives damaged or you are unhappy with your purchase, please contact us within 14 days of receipt for a resolution.
Contact Support
Email our customer care team with your order number and a brief explanation of the issue, including photos if the product is damaged.
Verification
We will review your request within 2 business days to ensure it meets our quality guarantee and safety standards for food products.
Return or Disposal
Depending on the item, we will provide a prepaid return label or advise you on the safe disposal of the product if it is perishable.
Refund Processing
Once approved, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing